Concierge Service

Our highest level of customized,
hands-on service.

VisaCentral Concierge Service

Don’t put your travel plans at risk. A dedicated Concierge Service specialist will manage the entire process from start to finish, providing the expertise necessary to ensure your request is approved as quickly as possible. Experience the certainty and convenience of our Concierge Service.

Benefits of VisaCentral Concierge Service

  1. Dedicated Local Team.  A highly personalised team devoted to manage your request from start to finish.
  2. One Contact Initiation.  Call 0396731537 or email conciergeservice@au.visacentral.com to initiate your service request. One of our dedicated specialists will contact you within one hour.
  3. Document Preparation.  Assist with acquiring and completing all relevant documentation when applicable.
  4. Digital Photos, Visa and Passport Scan.  Save time by submitting your photo digitally. We will store a scan of your visa and passport for your security and convenience should your passport be lost, stolen, or damaged.
  5. Priority Submission.  By selecting the Concierge Service, your request will be treated with the highest priority.
  6. Tailored Updates.  Stay apprised of every step in the process via your preferred method of contact – by phone and email.
  7. Expedited Document Collection & Delivery.  Complimentary same day collection and delivery of your documents within a 20 kilometre radius of the local CBD area. For all other locations outside of the 20 kilometre radius, a complimentary next day courier collection and delivery within business hours will be arranged. Same day collections are available to orders placed prior to 1pm AEST.

VisaCentral Service Fee
Please note that each traveller selecting Concierge Service will be assessed $399.00 + GST in addition to consular fees and VisaCentral processing services. A $150.00 + GST fee will be charged for each additional destination.

Digital Photo Service

The VisaCentral Digital Photo Service is an excellent way to deliver a digital photo for your visa application. Simply upload your photo and our Photo Service experts will ensure that it meets the guidelines for your application before printing it and submitting it to the embassy.

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Pre-Check Service

Have an urgent visa application with a tight deadline? Use the VisaCentral Visa Pre-Check Service to save valuable time.  Experienced VisaCentral specialists will review and check your documents to confirm that your application is ready to be submitted or if there is information that needs to be corrected.

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Visa Quick Check

Australian Passport Holders: See if your destination requires a visa.

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